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Clevera vs Intercom: which help center fits your team?
Intercom’s help center comes with its helpdesk seats, and Fin answers customers for a fee per outcome. Clevera is a dedicated help center, free to start, that can sit next to any helpdesk, Intercom included.
Updated November 2026 · Based on each product’s public website
The short answer
Stay on Intercom if you want the Messenger, inbox, Fin and help center on one bill. Pick Clevera if you want a fuller help center without paying for it per seat.
Best for a help center on its own budget
You need a private or multilingual help center but don’t want every seat on Advanced.
You want AI answers from your docs with a monthly allowance, not a fee per outcome.
You want a how-to video next to your articles, made from one screen recording.
Best for chat-first support on one bill
Your support runs through the Messenger and inbox, and you want the help center inside it.
You want Fin to resolve conversations and take actions, not only answer from docs.
You want one vendor and one bill for chat, inbox, AI agent and help center.
What your help center gets on Clevera
All of it runs in the product today, on its own or next to your helpdesk.
Editors don’t need a seat
Creators write new articles. Editors fix and publish existing pages, and they’re free on every plan.
A video for your articles
Record your screen once. Clevera writes the article and makes the how-to video to go with it.
Answers with sources, no per-answer fee
Ask AI answers readers from your published pages and shows its sources. A monthly allowance comes with every plan.
Agents that keep it current
On Pro, Claude or ChatGPT can draft, translate and publish pages for you. You set what they can spend.
Feature by feature
How Clevera and Intercom compare as a help center.
Free to move from Intercom Articles
The import works on every plan. Articles, collections, images and links between pages come over, plus translations, and old links can redirect once your help center domain points to Clevera.
Pricing at a glance
Public list prices in US dollars, checked November 2026.
Free
1 help center on clevera.help, Ask AI included
$0
Starter
Billed yearly ($36 monthly). Your own domain, 1 creator
$29/mo
Pro
Billed yearly ($124 monthly). 2 creators, private sites, AI agents
$86.80/mo
Custom
More than 10 creators, SSO
Quote
Editors are free on every plan. Extra creators on Pro are $25.20 a month billed yearly ($36 monthly). No per-answer or per-view fees.
Essential
Billed yearly. Public help center
$29/seat/mo
Advanced
Billed yearly. Private and multilingual help center
$85/seat/mo
Expert
Billed yearly. Multibrand help center, SSO
$132/seat/mo
Fin AI Agent
On any plan, or next to another helpdesk
$0.99/outcome
Intercom shows Essential at $19 a seat for new customers. Copilot is $29 per agent a month billed yearly ($35 monthly). Fin next to another helpdesk has a monthly minimum.
What it costs for a team of five
Five support agents who need a multilingual help center. Two write new articles; the other three edit and publish existing pages as free editors. Yearly list prices, billed yearly, before Fin outcomes.
All on Intercom
Advanced, 5 seats × $85 × 12
$5,100
Help center, private and multilingual
Included
Total per year
$5,100
Intercom Essential, Clevera for the help center
Essential, 5 seats × $29 × 12
$1,740
Clevera Pro, 2 creators, all 74 languages
$1,041.60
Total per year
$2,781.60
Advanced also adds workflow automation, round robin assignment and 20 free Lite seats. If you use those, compare against the full plan. Fin is $0.99 per outcome on either path; Clevera’s Ask AI answers come with the plan. If all five write new articles, Clevera Pro with 5 creators is $1,948.80 a year, making the second option $3,688.80.
Sources: intercom.com/pricing and clevera.ai/pricing, November 2026. Taxes, add-ons and Intercom’s new-customer discount not included.
Common questions
Straight answers about choosing between Clevera and Intercom.
Is Clevera cheaper than Intercom?
What does Intercom do better?
Can I move my Intercom Articles to Clevera?
Can I keep Intercom and use Clevera for the help center?
Is there a free Intercom help center alternative?
Does Clevera have an AI assistant like Fin?
How much does Fin cost?
More comparisons
Run your help center on Clevera
Start free, and bring your Intercom articles at no cost.