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Clevera vs Confluence: which one should run your help center?
Confluence is a strong internal wiki, and it can share pages publicly or feed a Jira Service Management portal. Clevera is a help center built for customers, with Ask AI, languages and a video for any article.
Updated November 2026 · Based on each product’s public website
The short answer
Keep Confluence for the internal wiki. Pick Clevera when you want a public help center that readers can search, ask and browse.
Best for a customer-facing help center
Readers browse a full help center with search, a sidebar and Ask AI, not single shared pages.
You want up to 74 languages on Pro, a contact form and reports on what readers couldn’t find.
Teammates who edit and publish are free; you pay only for the people who create articles.
Best for internal docs and Jira teams
Your docs already live in Confluence and you need fine-grained space and page permissions.
You run Jira Service Management and want articles suggested in the request portal, next to ticketing.
You want one place for team wikis, whiteboards and Rovo AI for your own users.
What your help center gets on Clevera
All of it runs in the product today.
A real help center, not shared pages
Readers get search, a sidebar of sections, breadcrumbs and an on-page outline. Your team edits in one editor and publishes when ready.
A video for your articles
Record your screen once. Clevera writes the article and makes the how-to video to go with it.
Answers with sources
Ask AI answers readers from your published pages, in their language, and lists its sources. Answers within your plan use no credits.
Agents that keep it current
On Pro, Claude, ChatGPT or Cursor can draft, translate and publish pages over MCP. You set what they can spend.
Feature by feature
How Clevera and Confluence compare as a help center.
Free to move from Confluence
The import works on every plan. Pages, images and links between pages come over, so your public Confluence space becomes a help center without a rewrite.
Pricing at a glance
Public list prices, checked November 2026.
Free
1 help center on clevera.help, 2 languages
$0
Starter
Billed yearly ($36 monthly). 1 creator, own domain, 5 languages
$29/mo
Pro
Billed yearly ($124 monthly). 2 creators, 74 languages, private sites, MCP
$86.80/mo
Custom
More than 10 creators, SSO
Quote
Editors are free on every plan. Each extra creator on Pro is $36 a month, or $25.20 billed yearly.
Free
Up to 10 users, 2 GB storage, no public links
$0
Standard
Per user. Public links, permissions, Rovo AI
$5.78/mo
Premium
Per user. Page analytics, unlimited storage
$11.16/mo
Enterprise
For large organizations
Contact sales
Per user a month as listed on atlassian.com. A Jira Service Management help center is free for 3 agents, then $21.50 per agent a month on Standard.
What it costs for a team of five
Two people write new articles and three teammates edit and publish a public help center for a year. List prices, November 2026.
$1,041.60 a year
Pro, billed yearly: 2 creators, and the three editors are free. Includes your domain, all 74 languages, private sites, the contact form and 5,000 Ask AI answers a month. With one writer and four editors, Starter is $348 a year.
$346.80 a year
Five users on Confluence Standard at the listed $5.78 a month. Public links and anonymous access need a paid plan, so Free doesn’t cover a public site.
Confluence costs less for the pages alone. What the difference buys on Clevera is a full help center for readers, with search, Ask AI, languages and a contact form, instead of shared wiki pages. A Jira Service Management portal adds per-agent pricing on top.
Common questions
Straight answers about choosing between Clevera and Confluence.
Can I use Confluence as a public knowledge base?
Is Clevera cheaper than Confluence?
What does Confluence do better?
Can I move my Confluence pages to Clevera?
Can I keep Confluence and still use Clevera?
Does Clevera have an AI assistant for readers like Rovo?
Is there a free alternative to Confluence for a help center?
More comparisons
Run your help center on Clevera
Start free, and bring your Confluence pages at no cost.