Clevera vs HelpDocs: which help center fits your team?

HelpDocs is a knowledge base with an in-app widget and room for custom code, from $99 a month. Clevera is a help center you can start free, with AI answers on every plan and a video for any article.

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Updated November 2026 · Based on each product’s public website

The short answer

Pick HelpDocs if you want to embed help in your app and style it with your own code. Pick Clevera if you want to start free and add video.

Best for teams starting small

You want to start free, then pay $29 a month billed yearly for your own domain.
One or two people write new articles, and the rest review and publish as free editors.
You want a how-to video next to your articles, made from one screen recording.

Best for teams that embed and customize

You want help inside your app with the Lighthouse widget.
You want custom CSS and JavaScript, and HTML templates on Bloom.
Your readers sign in with SSO through JWT, SAML or OIDC.

What your help center gets on Clevera

All of it runs in the product today.

Anyone on the team can edit

Editors fix and publish pages in the editor, free on every plan. Creators write new articles.

A video for your articles

Record your screen once. Clevera writes the article and makes the how-to video to go with it.

Answers with sources

Ask AI answers readers from your published pages and shows where each answer came from. Answers within your plan use no credits.

Agents that keep it current

On Pro, Claude or ChatGPT can draft, translate and publish pages for you. You set what they can spend.

Feature by feature

How Clevera and HelpDocs compare as a help center.

Feature

Clevera

HelpDocs

How the price grows

Per creator; editors free on every plan

By plan, with 5, 15 or 25 editors; readers unlimited

Free plan

1 help center on clevera.help, Ask AI included

14-day free trial; plans from $99 a month billed yearly

Own domain

From Starter, with automatic SSL

Every plan, with SSL

AI answers for readers

Ask AI on every plan with sources, no credits, monthly allowance

Ask AI on every plan, using monthly AI credits

Languages

2 on Free, 5 on Starter, all 74 on Pro; AI translation uses credits

3, 20 or unlimited by plan; machine translations capped per month

Private docs and reader SSO

Password or workspace sign-in on Pro; no reader SSO

JWT SSO from Bloom; SAML and OIDC on Harvest

Reader insights

Views, searches with no results, AI questions and ratings, with “Write article” next to each gap

Analytics with 90 to 365 days of history by plan

Contact form

From Starter; suggests articles while readers type

Every plan; 1,000 to 25,000 submissions by plan

In-app help widget

No widget; link to your help center

Lighthouse widget on every plan

Custom code

Four site styles; no custom CSS or JavaScript

CSS and JavaScript on every plan; HTML templates from Bloom

Moving in and out

Free import from any public docs site; free HTML or Markdown export

Migrators on every plan, including a crawl; PDF export

AI agents and MCP

Claude, ChatGPT or Cursor draft, translate and publish pages (Pro)

MCP server; read and write API on every plan

Ready for AI search

llms.txt and a Markdown copy of every page

llms.txt and a Markdown copy of every article

Keeping docs current

Autopilot runs recurring tasks, like updates after a release (Pro, on request)

AI drafts and rewrites; reusable Clips and variables update every article they’re in

Video in articles

Makes the how-to video and article from one recording (credits)

No video maker listed

IncludedPartly or on higher plansNot availableBased on public websites, checked November 2026.

Free to move from HelpDocs

The import works on every plan, from any public docs website. Point Clevera at your HelpDocs knowledge base and its public pages, images and links come over. You can export everything as HTML or Markdown any time.

See the Clevera help center →

HelpDocs pricing vs Clevera pricing

Public list prices, checked November 2026.

Clevera pricing →

Free

1 help center on clevera.help

Starter

Billed yearly ($36 monthly). Your own domain, 1 creator

$29/mo

Pro

Billed yearly ($124 monthly). 2 creators, private sites, AI agents

$86.80/mo

Custom

More than 10 creators, SSO

Quote

Editors are free on every plan. Extra creators on Pro are $36 a month, or $25.20 billed yearly.

HelpDocs pricing →

Sprout

Billed yearly ($129 monthly). 5 editors, 3 languages

$99/mo

Bloom

Billed yearly ($299 monthly). 15 editors, 20 languages, JWT SSO

$239/mo

Harvest

Billed yearly ($499 monthly). 25 editors, SAML SSO

$399/mo

Enterprise

Billed yearly, $15,000 a year. SCIM, sandbox

From $1,250/mo

Readers are unlimited on every plan. Extra editors on Harvest are $25 a month. No free plan; a 14-day free trial.

What it costs for a team of five

Five people who all write new articles, for a year.

Clevera: $1,948.80 a year

Pro with five creators is $162.40 a month billed yearly, or $1,948.80 a year: $86.80 for two creators plus $25.20 for each of three more. It includes your own domain, all 74 languages, private docs and Ask AI. If one person writes and four review and publish, Starter with one creator and four free editors is $348 a year.

HelpDocs: from $1,188 a year

Sprout fits exactly five editors at $99 a month billed yearly: $1,188 a year, with three languages. A sixth editor, 20 languages or JWT SSO means Bloom at $239 a month: $2,868 a year.

Assumptions: each of the five writes new articles, so on Clevera each needs a creator seat (free editors edit and publish existing pages). For five writers, HelpDocs Sprout costs less. List prices in November 2026, both billed yearly, before tax. HelpDocs’ Ask AI uses its monthly AI credits. Clevera credits are only used for generating content, such as videos and AI translation.

Common questions

Straight answers about choosing between Clevera and HelpDocs.

Is Clevera cheaper than HelpDocs?

It depends on who writes. If one person writes new articles and others review and publish, yes: Clevera Starter is $348 a year with free editors, and HelpDocs starts at $1,188 a year for five editors. If five people all write new articles, HelpDocs Sprout costs less than Clevera Pro with five creators ($1,948.80 a year). HelpDocs’ lowest plan also includes its in-app widget and custom code.

What does HelpDocs do better?

HelpDocs puts help inside your app with its Lighthouse widget, lets you add custom CSS, JavaScript and HTML templates, and signs readers in with JWT, SAML or OIDC. Reusable Clips and variables keep repeated text in sync.

Is there a free HelpDocs alternative?

Clevera has a free plan with one help center on a clevera.help address and 300 Ask AI answers a month. HelpDocs has no free plan, only a 14-day trial.

Can I move from HelpDocs to Clevera?

Yes. The import is free on every plan and works from any public docs website, so Clevera can read your public HelpDocs pages. Pages, images and links come over. Content behind a sign-in doesn’t come over this way.

Does Clevera have Ask AI like HelpDocs?

Yes. Clevera’s Ask AI answers from your published pages, lists its sources and replies in the reader’s language. It uses no credits: you get 300 answers a month on Free, 1,000 on Starter and 5,000 on Pro.

Does Clevera have an in-app widget like Lighthouse?

No. Clevera has no embeddable widget or chat. Readers use your help center, with search, Ask AI and a contact form that suggests articles.

Can Clevera make videos for my articles?

Yes. Record your screen once and Clevera writes the article and makes a how-to video to go with it. This uses credits.

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Run your help center on Clevera

Start free, and bring your HelpDocs articles at no cost.

Start free See a live help center