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Clevera vs Document360: which knowledge base fits your team?
Document360 is a full knowledge base platform for large documentation teams, priced by quote. Clevera is a help center with public prices, where any article can have its own video.
Updated October 2026 · Based on each product’s public website
The short answer
Pick Document360 for a large knowledge base with deep controls. Pick Clevera for a help center with clear prices that you can start today.
You want public prices and a free plan.
You want a how-to video next to your articles, made from one screen recording.
Your support team writes and publishes the docs.
You run several knowledge bases or versions, with glossaries, variables and snippets.
You need private docs with reader accounts and SSO.
You want a migration team and a success manager.
What your help center gets on Clevera
All of it runs in the product today.
Start without a sales call
Sign up, write in the editor and publish to your own help center. Prices are on the website, and editors are free.
A video for your articles
Record your screen once. Clevera writes the article and makes the how-to video to go with it.
Answers with sources
Ask AI answers readers from your published pages and shows where each answer came from. It uses no credits.
Agents that keep it current
On Pro, Claude or ChatGPT can draft, translate and publish pages for you. You set what they can spend.
Feature by feature
How Clevera and Document360 compare as a help center.
Free to move from Document360
The import works on every plan. Articles, images and links between pages come over. Translations and redirects come too, depending on how you connect.
Pricing at a glance
Public list prices, checked October 2026.
Free
1 help center on clevera.help
$0
Starter
Billed yearly ($36 monthly). Your own domain, 1 creator
$29/mo
Pro
Billed yearly ($124 monthly). 2 creators, private sites, AI agents
$86.80/mo
Custom
More than 10 creators, SSO
Quote
Editors are free on every plan. Extra creators on Pro are $36 a month.
Knowledge base
Priced on team accounts, workspaces, languages and AI use
Quote
AI Chatbot
Answers from your docs, files and tickets
Add-on
AI Premium Suite
Screen capture, guides, demos and video
Add-on
Free plan
You request a demo to get a price
None listed
Document360 shows no prices on its pricing page. AI search and translation use credits.
Common questions
Straight answers about choosing between Clevera and Document360.
How much does Document360 cost compared with Clevera?
Document360 doesn’t publish prices. You answer a few questions and get a quote. Clevera’s prices are public: Free, Starter at $29 a month billed yearly, and Pro at $86.80 a month billed yearly for 2 creators.
What does Document360 do better?
Depth for large teams. Workspaces for versions, glossaries, variables, snippets, private knowledge bases with reader accounts, SSO, daily backups and a hands-on migration team. If you run documentation at scale, Document360 is built for that.
Can I move my Document360 knowledge base to Clevera?
Yes, and the import is free on every plan. Categories, articles, images and links between pages come over, and translations can too.
Does Clevera make videos for help articles?
Yes. Record your screen and Clevera writes the article and makes the how-to video. You can place a video anywhere in an article. Videos use credits.
Can I try Clevera before talking to anyone?
Yes. The Free plan needs no card and includes a help center on clevera.help with Ask AI. Book a demo if you’d like a walkthrough.
Run your help center on Clevera
Start free, and bring your Document360 articles at no cost.