Import from Document360
Free on every plan
No credits
Languages come over (API key)
Undo until you publish
IMPORT CONTENTTrusted by product teams worldwide
Getting your docs out of Document360
Document360’s own export is on Business and Enterprise only, and it gives you a ZIP of .md, .html or .json files that another tool still has to make sense of. Clevera skips the ZIP and reads your knowledge base directly.
No ZIP to clean up
Clevera reads Document360 directly, so there’s no export to unpack.
Works on any Document360 plan
Paste your knowledge base address and Clevera reads the public pages.
Every language with an API key
On Business, Enterprise or a trial, an API key brings all your languages at once.
What comes over
What stays behind: drafts, hidden and archived articles, attachments, authors and comments.
How it works
1
Connect Document360.
Paste your public site address, or an API key if your plan has one. No developer needed.
2
Check the preview.
See every page before anything moves, and untick what you don’t want.
3
Import.
Pages, images and links come over. It’s free and uses no credits.
4
Publish on your domain.
Go live when you’re ready. Old links can redirect once your domain points to Clevera.
What you get after the move
Ask AI answers with sources
Readers ask a question and get an answer from your published pages, with the pages it used listed underneath. No credits: 300 answers a month on Free, 1,000 on Starter, 5,000+ on Pro.
Know what to write next
Insights show views, page ratings, reader questions and the searches that found nothing, with Write article next to each gap. Every plan.
A video in every article
Record your screen once and Clevera writes the article and makes the how-to video, then puts the video in the page. Videos and articles use credits.
Your own domain
Free at your-site.clevera.help on every plan. Put it on help.yourcompany.com from Starter, and the setup checks your DNS and turns on SSL.
When to stay on Document360
Document360 is a mature knowledge base built for documentation teams at scale. If you run several product versions as workspaces, rely on private knowledge bases with reader accounts and SSO, or use glossary, variables and snippets across hundreds of articles, it fits that work well. It also has daily backups with point-in-time restore and a migration team that moves you in.
Document360 vs Clevera for a small team
Questions
What does the import cost?
Which Document360 plan do I need?
What about my workspaces (versions)?
Do all my languages come over?
Will my old links and SEO survive?
How long does it take?
Can I keep Document360 live during the move?
Do my articles get videos?