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Clevera vs Featurebase: which help center fits your team?

Featurebase puts a help desk, feedback boards, a roadmap, a changelog and a help center in one tool, priced per seat. Clevera is a help center first, with free editors, AI answers on every plan and a video for any article.

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Updated November 2026 · Based on each product’s public website

The short answer

Pick Featurebase if you want support, feedback and docs in one tool. Pick Clevera if the help center is the job.

Clevera

Best for a docs-first help center

  • One or two people write new articles, and the rest review and publish as free editors.

  • You want AI answers for readers with no fee per answer, within a monthly allowance.

  • You want a how-to video next to your articles, made from one screen recording.

Featurebase logo

Best for one tool across support and feedback

  • You want live chat, a shared inbox and an AI agent next to your help center.

  • You collect feature requests on boards and share a public roadmap.

  • You publish API reference docs from an OpenAPI spec.

What your help center gets on Clevera

All of it runs in the product today.

Anyone on the team can edit

Editors fix and publish pages in the editor, free on every plan. Creators write new articles.

A video for your articles

Record your screen once. Clevera writes the article and makes the how-to video to go with it.

Answers with sources

Ask AI answers readers from your published pages and shows where each answer came from. Answers within your plan use no credits.

Agents that keep it current

On Pro, Claude or ChatGPT can draft, translate and publish pages for you. You set what they can spend.

Feature by feature

How Clevera and Featurebase compare as a help center, and where Featurebase goes further.

Feature
Clevera
Featurebase
How the price grows
Per creator; editors free on every plan
Per seat; the AI agent adds $0.49 per resolved conversation
Free plan
1 help center on clevera.help, Ask AI included
1 seat, up to 50 articles, live chat; no Ask AI
Own domain
From Starter, with automatic SSL
From Growth
Removing the vendor’s branding
Included from Starter
$69 a month extra, on Professional and up
AI answers for readers
Ask AI on every plan with sources, no credits, monthly allowance
Ask AI search from Growth; Fibi AI agent answers in chat and email
Languages
2 on Free, 5 on Starter, all 74 on Pro; AI translation uses credits
Multilingual help center and AI translations from Professional
Private docs
Password or workspace sign-in on Pro
Private and segmented access from Professional
Reader insights
Views, searches with no results, AI questions and ratings, with “Write article” next to each gap
Article reactions and feedback; report builder from Growth
Contact and support
Contact form that suggests articles; no chat or ticketing
Live chat, inbox and ticketing on every plan
Feedback boards and roadmap
No equivalent
On every plan; 1 board and 1 roadmap on Free
Changelog
Release notes with RSS, per language
Public changelog page, plus in-app and email updates
API reference docs
Not built for API references
From OpenAPI, with an API playground, on every plan
Moving in and out
Free import from any public docs site; free HTML or Markdown export
Migration from other tools
AI agents and MCP
Claude, ChatGPT or Cursor draft, translate and publish pages (Pro)
API, MCP and webhooks from Growth
Keeping docs current
Autopilot runs recurring tasks, like updates after a release (Pro, on request)
Not listed for docs; support workflows and automations from Professional
Video in articles
Makes the how-to video and article from one recording (credits)
No video maker listed
IncludedPartly or on higher plansNot availableBased on public websites, checked November 2026.

Free to move your Featurebase articles

The import works on every plan, from any public docs website. Point Clevera at your Featurebase help center and its public pages, images and links come over. Feedback boards and conversations stay in Featurebase.

See the Clevera help center →

Featurebase pricing vs Clevera pricing

Public list prices, checked November 2026.

CleveraClevera pricing →

Free

1 help center on clevera.help

$0

Starter

Billed yearly ($36 monthly). Your own domain, 1 creator

$29/mo

Pro

Billed yearly ($124 monthly). 2 creators, private sites, AI agents

$86.80/mo

Custom

More than 10 creators, SSO

Quote

Editors are free on every plan. Extra creators on Pro are $36 a month, or $25.20 billed yearly.

Featurebase logoFeaturebase pricing →

Free

1 seat, help center, live chat

$0

Growth

Per seat, billed yearly ($37 monthly). Own domain, Ask AI

$29/mo

Professional

Per seat, billed yearly ($75 monthly). Private, multilingual help center

$59/mo

Enterprise

Per seat, billed yearly ($129 monthly). Multiple help centers, admin SAML SSO

$99/mo

The Fibi AI agent costs $0.49 per resolved conversation. Removing Featurebase branding is $69 a month.

What it costs for a team of five

Five people who all write new articles, for a year.

Clevera: $1,948.80 a year

Pro with five creators is $162.40 a month billed yearly, or $1,948.80 a year: $86.80 for two creators plus $25.20 for each of three more. It includes your own domain, all 74 languages, private docs and Ask AI. If one person writes and four review and publish, Starter with one creator and four free editors is $348 a year.

Featurebase: from $1,740 a year

Five Growth seats at $29 a month billed yearly come to $1,740 a year. A private or multilingual help center needs Professional: five seats at $59 is $3,540 a year. Those prices also cover Featurebase’s inbox, live chat and feedback boards.

Assumptions: each of the five writes new articles, so on Clevera each needs a creator seat (free editors edit and publish existing pages). List prices in November 2026, both billed yearly, before tax. All five people on full Featurebase seats; Professional also includes 20 free Lite seats. Not counted: Fibi AI agent resolutions at $0.49 each, and $69 a month to remove Featurebase branding. Clevera credits are only used for generating content, such as videos and AI translation.

Common questions

Straight answers about choosing between Clevera and Featurebase.

Is Clevera cheaper than Featurebase?

It depends on who writes. Featurebase charges per seat, and its own domain starts on Growth at $29 a seat a month billed yearly. Clevera’s starts at $29 a month billed yearly, with free editors who review and publish. For five writers, Featurebase Growth ($1,740 a year) costs a little less than Clevera Pro ($1,948.80); Professional ($3,540) costs more. Featurebase’s price also includes a help desk and feedback tools.

What does Featurebase do better?

Everything around the help center. It has live chat, a shared inbox and ticketing, the Fibi AI agent, feedback boards, public roadmaps, surveys and API reference docs with a playground. Clevera has none of these.

Does Clevera have feedback boards or a roadmap?

No. Clevera has no feedback boards, voting or roadmap. If you rely on them, keep Featurebase or another feedback tool next to Clevera. Clevera does have a changelog with RSS.

Is there a free Featurebase alternative?

Both have free plans. Featurebase Free gives one seat and up to 50 articles, without Ask AI. Clevera Free gives one help center on a clevera.help address, free editors and 300 Ask AI answers a month.

Can I move from Featurebase to Clevera?

Your articles, yes. The import is free on every plan and works from any public docs website, so Clevera can read your public Featurebase help center. Pages, images and links come over. Feedback, roadmaps and conversations don’t.

Does Clevera have an AI agent like Fibi?

Not the same kind. Clevera’s Ask AI answers readers in your help center from your published pages and lists its sources, with no fee per answer. It doesn’t answer in chat or email or hand off to your team.

Can Clevera make videos for my articles?

Yes. Record your screen once and Clevera writes the article and makes a how-to video to go with it. This uses credits.

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