Import from Zendesk
Free on every plan
No credits
Translations with a token
Undo until you publish
IMPORT CONTENTTrusted by product teams worldwide
Getting your articles out of Zendesk
Zendesk says it plainly: there’s no prebuilt tool that moves articles out of a help center. Your choices are copy and paste, scripts on the Help Center API, or a paid migration partner.
Clevera does the API part for you, with no code.
Works with your public help center
Paste your help center address. Formatting and images come through intact.
Every language with a token
A Zendesk API token brings all your languages, and can bring drafts too.
Nothing changes in Zendesk
Clevera only reads, and we delete your token when the import ends.
What comes over
Everything lands in one section of your help center, and each category and section becomes a group.
What stays behind
Attachments, authors, votes, comments and view counts stay in Zendesk, along with your theme, tickets and community posts. Restricted articles come over as normal pages, so untick them in the preview before you publish.
How it works
1
Connect Zendesk
Paste your help center address, or add an API token to bring every language. No developer needed.
2
Check the preview
See every article before anything moves, and untick what you don’t want.
3
Import
Articles, images and links come over. It’s free and uses no credits.
4
Publish on your domain
Go live when you’re ready. Old links redirect once your domain points to Clevera.
Keep Zendesk for tickets
You keep Zendesk for tickets and move only the help center. Clevera doesn’t connect to Zendesk, but Zendesk’s AI agents can read an outside help center, so point them at your Clevera site.
What you get after the move
Ask AI, with sources
Readers ask a question and get an answer from your published pages, with the pages it used listed below. Answers use no credits: 300 a month on Free, 1,000 on Starter, 5,000+ on Pro.
Know what to write next
Insights show views, ratings and the searches that found nothing. Click Write article on a gap and fill it.
Video in every article
Record your screen once. Clevera writes the article, makes the how-to video and puts the video in the page. Videos and articles use credits.
Your domain, 74 languages
Free at your-site.clevera.help, or help.yourcompany.com from Starter. Publish in 2 languages on Free, 5 on Starter and as many as you need on Pro.
The help center itself is free on every plan.
Zendesk vs Clevera for your help center
Zendesk is a strong help desk. This compares only the help center part.
Questions
Does Clevera replace Zendesk?
What does it cost?
Do my translations come over?
What happens to my drafts?
Will I lose my search rankings?
How long does it take?
Can Zendesk’s AI agent still answer from my articles?
Does the import make videos?