Import from Help Scout
Free on every plan
No credits
Help Scout redirects included
Undo until you publish
IMPORT CONTENTGetting your Docs out of Help Scout
Help Scout has no export button for Docs. Its own data export article says the Docs API is the only way to get articles out, which usually means writing code.
Clevera does that part for you, with no code.
No code, just a key
Paste your Docs API key and Clevera reads your Docs site for you.
Your redirects come too
Old article links and the redirects you set up in Help Scout come over.
No key? Use your public site.
Clevera can read your public Docs site instead.
What comes over
What stays behind
Your custom stylesheet, article ratings, view counts, authors, dates and file attachments stay in Help Scout. Private collections come over as normal pages, so untick them in the preview before you publish.
How it works
1
Connect Help Scout.
Paste your Docs API key or your public site address. No developer needed.
2
Check the preview.
See every article before anything moves, and untick what you don’t want.
3
Import.
Articles, images, links and redirects come over. It’s free and uses no credits.
4
Publish on your domain.
Go live when you’re ready. Old links redirect once your domain points to Clevera.
Keep the Help Scout inbox
You don’t have to give up the Help Scout inbox to move your help center. Keep Help Scout for email and chat, and point Beacon’s suggestions at your new Clevera articles.
What you get after the move
Answers with sources
Ask AI answers readers from your published pages and lists the pages it used. It uses no credits.
Monthly allowance: 300 answers on Free, 1,000 on Starter, 5,000+ on Pro.
Add languages to the same site instead of running a site per language. Titles and menu labels are translated for you, and readers switch in the header.
Published languages per site: 2 on Free, 5 on Starter, unlimited on Pro. Translating articles uses credits.
A video in every article
Record your screen once and Clevera makes the how-to video and the article. Drop a Clevera video into any imported page.
Videos and articles use credits. The import itself doesn’t make videos.
Know what to write next
See searches that found nothing and what readers asked Ask AI, with Write article next to each gap.
Every plan. Your own domain (help.yourcompany.com) from Starter.
Help Scout Docs vs Clevera
Questions
What does the import cost?
What comes over from Help Scout?
I run a Docs site per language. What happens?
Will my old links and search rankings survive?
Can I keep using Beacon?
How long does it take?
Can I keep publishing to Help Scout from Clevera?
Do I get videos in my imported articles?